erek2 17Privacy Policy
This page describes what we collect when you use erek2 17 and how we keep that data protected. We operate a sportsbook and gaming platform serving users across Indonesia through supported payment channels—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. Our commitment is to handle your personal information with care, transparency, and compliance with applicable data-protection standards.
We collect data only to deliver our service: account verification, payment processing, fraud prevention, and customer support. We do not sell your information to third parties. This policy explains what we collect, how we use it, who may access it, and what rights you have.
What we collect on erek2 17
When you open an account on erek2 17, we ask for your email, phone number, full name, date of birth, and residential address. We also collect identity documents—a national ID card or passport—to verify your identity and comply with anti-money-laundering rules. This verification step protects both you and our platform from fraud and unauthorised access.
During deposits and withdrawals, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account), the amount, and the timestamp. We do not store your full card or bank credentials; payment processors handle that data separately under their own security protocols. We keep transaction records for seven years to meet regulatory obligations.
We also collect device information—your phone model, operating system version, IP address, and browser type—to detect unusual login patterns and protect your account from unauthorised access. If you contact our support team, we log your messages and any attachments you send so we can resolve your issue and maintain a record of our service quality.
Data we collect
- Account details: email, phone, name, date of birth, address
- Identity documents: national ID or passport scan
- Payment records: method, amount, date, time
- Device and network data: IP, browser, OS, device model
- Support interactions: messages, attachments, timestamps
Cookies and tracking pixels help us understand how you navigate erek2 17—which games you view, how long you stay on each page, and whether you return. We use this data to improve our interface and fix technical issues. You can disable cookies in your browser settings, though some features may not work as smoothly.
Our erek2 17 privacy commitments
We encrypt all data in transit using industry-standard TLS protocols. Your account password is hashed and never stored in plain text. Our servers may sit outside your jurisdiction—some in Southeast Asia, some in Europe—but we apply the same security standards everywhere. We conduct annual security audits and respond to any suspected breach within 72 hours by notifying affected users.
We share your data only with third parties who help us operate erek2 17: payment processors (to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity-verification vendors (to confirm your documents), and customer-support platforms (to log your tickets). Each processor signs a data-protection agreement and may not use your information for their own marketing.
You have the right to request a copy of all data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention periods). To exercise these rights, contact our support team with your account email and a photo of your ID. We respond within 14 days.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access erek2 17 from a restricted region, we may suspend or close your account without notice.
We retain your data for as long as your account is active, plus seven years after closure for regulatory and dispute-resolution purposes. If you request deletion before that period ends, we anonymise your records instead of erasing them entirely, so we can still defend against chargebacks or fraud claims. This policy was last updated in January 2025 and may change at any time. We notify users of material changes via email.